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Sewage Cleanup in Kannapolis, NC

Sewage in the house is a health problem, not just a mess. Our sewage cleanup in Kannapolis removes the waste, tears out what can’t be cleaned, disinfects every surface it touched and dries the house properly.

Call now: (579) 302-8320

Answered day and night. Keep everyone out of the area until we get there.

Answered 24/7Nights, weekends and holidays
Protective gear and containmentWaste stays in the affected area
Disinfected, then driedAntimicrobial on every surface it touched
Insurance paperworkPhotos, readings and scope for your adjuster

Is a sewage backup dangerous?

Yes. Sewage is Category 3 water, the dirtiest kind. It carries bacteria, viruses and parasites that can make you sick through a cut, your hands or the air near a wet floor.

That’s why a sewage backup in Kannapolis homes is handled differently from a clean-water leak. Anything porous it soaked, like carpet, pad, drywall and insulation, can’t be made safe again. It has to come out.

How sewage cleanup works

Every step is done in protective gear, with the area sealed off from the rest of the house.

Step 1

Contain the area

Plastic barriers and air scrubbers keep contamination and odor from spreading to clean rooms.

Step 2

Remove waste and water

Pumps and extraction wands pull out the sewage. Solids are bagged and hauled away.

Step 3

Tear out porous materials

Carpet, pad, baseboards, drywall and insulation that the water reached come out and go to disposal.

Step 4

Clean and disinfect

Subfloor, studs, slab and fixtures are scrubbed and treated with antimicrobial, then cleaned again.

Step 5

Dry and verify

Dehumidifiers and air movers run until moisture readings are back to normal before anything gets closed up.

Step 6

Rebuild

New drywall, flooring and trim go in. You get the scope in writing before any of it starts.

Gloved hand cleaning and disinfecting a floor drain

Sewer backup cleanup: is it your line or the city’s?

The sewer main under the street belongs to the city. The pipe running from your house out to that main is usually yours to maintain.

If your neighbors are backing up too, the problem is likely in the main. Call the City of Kannapolis right away. If it’s only your house, it’s usually a clog or break in your own line from roots, grease, wipes or an old pipe that collapsed.

Either way, sewer backup cleanup inside the house starts the same day. The cause gets fixed by the city or a plumber while we deal with the damage.

What we can save and what has to go

Hard, sealed surfaces can be cleaned and disinfected. Soft, porous ones soak up sewage and can’t.

Usually saved

  • Tile, sealed concrete and vinyl plank
  • Toilets, tubs and metal fixtures
  • Glass, dishes and solid metal items

Usually thrown out

  • Carpet and carpet pad
  • Drywall and insulation below the water line
  • Mattresses, upholstered furniture and particleboard cabinets

A toilet that overflows with clean tank water is a small, simple cleanup. Once waste is in the water, a toilet overflow becomes a Category 3 job, even in one small bathroom.

Sewage backup questions we hear in Kannapolis

Can I clean up sewage myself?

We don’t recommend it. Without protective gear, containment and the right disinfectants, it’s easy to spread contamination into floors, walls and the air. Tear-out of soaked materials is almost always needed too.

How long does sewage cleanup take?

Removal, tear-out and disinfection usually take a day or two. Drying takes a few more days. Rebuilding depends on how many rooms were affected.

Does homeowners insurance cover a sewage backup?

Standard policies usually don’t, unless you added a water backup or sewer backup endorsement. Check your policy, and call your agent the same day if you’re not sure.

What causes sewer backups?

Tree roots in old pipes, grease and wipes building up, a collapsed line, or heavy rain overloading the sewer system. Backups during storms often hit several houses on the same street.

Is it safe to stay in the house?

Stay out of the affected rooms until they’re cleaned and disinfected. If your only bathroom or kitchen is involved, most families stay somewhere else for a few days.

What if the water came from outside?

Floodwater is just as contaminated and gets the same treatment. See our flood cleanup service, or our main water damage restoration page.

Sewage in the house? Call us now.

We’ll contain it, remove it and disinfect everything it touched. Sewage cleanup anywhere in Kannapolis, day or night.

Call (579) 302-8320